Privacy Policy
Effective Date: February 6, 2026
This Privacy Policy explains how BTQ Group SA, Electrical and Engineering (Pty) Ltd ("BTQ Group", "we", "us") collects, uses, and protects personal information when you use our website or request our services.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, physical address, and project details submitted through forms, calls, or messages. We may also collect basic technical data from your browser, such as IP address, device type, and pages visited, to keep the site secure and functioning.
How We Use Information
We use your information to respond to enquiries, provide quotes, schedule services, complete work, and improve customer support. We may contact you about your request or ongoing service.
Sharing and Disclosure
We do not sell your personal information. We may share information with trusted partners and suppliers when needed to deliver services (for example, specialist contractors or product suppliers) or to comply with legal obligations.
Retention
We keep personal information only for as long as necessary to provide services, meet legal requirements, or resolve disputes.
Security
We take reasonable measures to protect your information. No system is completely secure, and we cannot guarantee absolute security.
Your Choices
You may request access, correction, or deletion of your personal information by contacting us at info@btqgroup.co.za.
Changes to This Policy
We may update this policy from time to time. The effective date above reflects the latest revision.
Contact
If you have questions about this Privacy Policy, contact us at info@btqgroup.co.za or call 067 181 0604.